FAQ — WHAT YOU USUALLY ASK US
WHY A JUMPSUIT?
A onesie is the most versatile and simply awesome outfit for a child. It’s a single piece and you don’t need anything else – just put it on and the outfit is complete. It looks great for special occasions as well as casual days, it’s warm without being too hot, pleasant to the touch, and just plain cool.
WHAT DOES IT MEAN THAT THE ONESIE GROWS WITH YOUR CHILD?
Our onesies are designed so that you can roll up and unroll their cute little sleeves and leg cuffs. Thanks to this simple unrolling, a miracle of practicality happens — as children tend to grow mostly through the lengthening of their arms and legs. As a result, our clothes respond to these growing needs and keep your child covered for a much longer time than less cleverly designed garments.
WHICH SIZE SHOULD I CHOOSE?
To pick the right size, measure your child — for example, if they are 79 cm tall, choose our size 80. It’s also a good idea to check our size chart, which you can find next to every product. Our main design rule is child comfort, so our clothes are usually designed with a loose fit that allows free movement. Because of this, there’s no need to buy a size “to grow into”, as it might end up looking way too big.
When it comes to our onesies, keep in mind that a key feature is the ability to roll and unroll the leg cuffs to adjust the fit. That’s why our example size 80 will fit a child who is 79 cm tall — they will wear it with the cuffs rolled up now, so you can unroll them as they grow and keep wearing it later.
If you have any questions or doubts, feel free to contact us by phone at +48 575 475 770 or via email at kontakt@zezuzulla.pl. We’ll be happy to help!
CAN YOU OMIT THE RECEIPT?
Of course! If you’re running a top-secret gift operation, we can leave out that piece of paper. That doesn’t mean we won’t print it — perish the thought! It will be meticulously archived in our high-security receipt vault until the next Ragnarok.
WHERE ARE OUR PRODUCTS MADE?
Defying all globalization trends, our production takes place entirely in Poland. We are a small family business from Toruń and proudly support the local market. For example, we buy tons of gingerbreads and send them to our family in Kielce 😉. Hugs and kisses, Mom!
CAN I EXCHANGE FOR A DIFFERENT SIZE?
Of course! As long as the clothing is unused, you can exchange it size-for-size or item-for-item within 14 days of purchase. In these situations, it’s best to contact us via email (at kontakt@zezuzulla.pl) or phone (+48 575 475 770) to arrange the details. Even if an alternative product seems to be out of stock, it’s always worth getting in touch so we can work out the perfect solution.
HOW CAN I RETURN A PRODUCT?
Ideally, you wouldn’t 😉, but if it really comes down to it, to meet all administrative requirements, simply return the item within 2 weeks of purchase. Send the clothing along with the receipt and a completed return form to our address: Zezuzulla, ul. Szosa Lubicka 15c/16, 87-100 Toruń, Poland. It’s also best to contact us in advance by email at kontakt@zezuzulla.pl or by phone at +48 575 475 770.
HOW TO LIVE?
Philosophers of a far finer caliber than us have wrestled with this very question. What’s more, it’s not something that comes with a single, universally correct answer, as it depends heavily on the resources, opportunities, and context of the person asking. Generally speaking, though, the simplest answer is: just live well.
If you haven’t found the question you were looking for, don’t hesitate to contact us — ideally by email at kontakt@zezuzulla.pl or by phone at +48 575 475 770. Because he who asks is never lost! 😊